Elke Expedia-recensent heeft daadwerkelijk bij u verbleven — dit is wat een review nog wel verwijderd krijgt

Can Businesses Remove Expedia Reviews?

In beperkte gevallen — Expedia verwijdert reviews bij een belangenconflict, haatzaaiende taal, privacyschendingen, laster of spam, plus het zeldzame geval van een verkeerd gekoppeld boekingsrecord. Wat niet in aanmerking komt, is het betwisten van het verhaal van een gast over een verblijf dat Expedia al heeft bevestigd, aangezien elke review een geverifieerde, voltooide boeking vereist voordat deze überhaupt kan worden ingediend.

"Delete" and "remove" mean the same thing here — Expedia doesn't let a business unilaterally delete a review either way. Both routes go through the same flagging process against the same content guidelines below.

Which Expedia Reviews Can Be Removed?

Expedia evaluates a flagged review against specific categories, regardless of how positive or negative it is. A review is a genuine candidate for removal if:

• The review is not tied to a genuine, completed booking — rare given the verification requirement, but possible if a booking record was mismatched.
• Conflict of interest — the review comes from a competing property, a current or former employee, or someone with an undisclosed commercial stake.
• Hate speech, threats, or discriminatory language directed at staff or other guests.
• Privacy violations — the review discloses another guest's or a staff member's private information without consent.
• Defamatory statements or unsubstantiated criminal accusations that go beyond describing a bad stay.
• Spam, duplicate submissions, or content unrelated to the actual stay.

For the complete breakdown — including the misconceptions that waste the most time and how to build a flagging case that's actually likely to work — see the full guide: Can Businesses Remove Expedia Reviews?

How to Report or Flag a Expedia Review

Reporting works best when the flag names a specific, checkable guideline violation rather than simply disagreeing with the review — "this reviewer has no matching record with us" is actionable; "this isn't fair" generally isn't.

What If Expedia Refuses to Remove the Review?

If the review doesn't violate Expedia's guidelines, removing it may not be an available option — that's the realistic outcome for most negative reviews, since being genuine and unflattering isn't a policy violation. In that situation, the focus shifts from deletion to the overall profile: a thoughtful public response to the review that stays up, and a larger base of genuine reviews so a single negative one carries proportionally less weight in the average.