FindLaw n'a pas de score à protéger — voici ce qui fait réellement supprimer un avis

Can Businesses Remove FindLaw Reviews?

Seulement en cas de véritable violation des directives — FindLaw supprime les avis qui ne reflètent pas une relation client authentique, qui impliquent un conflit d'intérêts, ou qui relèvent du discours haineux, de la violation de la vie privée ou de la confidentialité, de la diffamation ou du spam. Un cabinet ne peut pas non plus rectifier les faits avec des détails de dossier dans une réponse publique, puisque les règles de confidentialité du barreau s'appliquent à ce qu'un avocat dit publiquement, pas seulement à la représentation d'origine.

"Delete" and "remove" mean the same thing here — FindLaw doesn't let a business unilaterally delete a review either way. Both routes go through the same flagging process against the same content guidelines below.

Which FindLaw Reviews Can Be Removed?

FindLaw evaluates a flagged review against specific categories, regardless of how positive or negative it is. A review is a genuine candidate for removal if:

• It doesn’t reflect a genuine client relationship — the reviewer was never actually represented by, or never had a verifiable consultation with, the firm or attorney in question.
• Conflict of interest — the review was left by a competing attorney or firm, opposing counsel, or a current or former employee misrepresenting themselves as a client.
• Hate speech, threats, or discriminatory language — content attacking a person or group based on protected characteristics, or containing threats, regardless of whether it’s tied to a real client relationship.
• Privacy or confidentiality violations — the review discloses another person’s private information, or the review response discloses confidential case details in a way that itself breaches attorney-client confidentiality.
• Defamatory or unsubstantiated allegations — claims that go beyond describing a bad experience and instead assert specific, unfounded misconduct (fraud, malpractice framed as established fact) without any basis.
• Spam, duplicate, or off-topic content — the same review posted repeatedly, or a review that isn’t actually about this firm.

For the complete breakdown — including the misconceptions that waste the most time and how to build a flagging case that's actually likely to work — see the full guide: Can Businesses Remove FindLaw Reviews?

How to Report or Flag a FindLaw Review

Reporting works best when the flag names a specific, checkable guideline violation rather than simply disagreeing with the review — "this reviewer has no matching record with us" is actionable; "this isn't fair" generally isn't.

What If FindLaw Refuses to Remove the Review?

If the review doesn't violate FindLaw's guidelines, removing it may not be an available option — that's the realistic outcome for most negative reviews, since being genuine and unflattering isn't a policy violation. In that situation, the focus shifts from deletion to the overall profile: a thoughtful public response to the review that stays up, and a larger base of genuine reviews so a single negative one carries proportionally less weight in the average.