Jeder Expedia-Bewertende hat tatsächlich bei Ihnen übernachtet — das lässt eine Bewertung trotzdem noch entfernen

Can Businesses Remove Expedia Reviews?

Nur in begrenzten Fällen — Expedia entfernt Bewertungen bei Interessenkonflikt, Hassrede, Verletzung der Privatsphäre, Verleumdung oder Spam sowie im seltenen Fall eines falsch zugeordneten Buchungsdatensatzes. Nicht ausreichend ist es, die Darstellung eines Aufenthalts zu bestreiten, den Expedia bereits bestätigt hat, da jede Bewertung eine verifizierte, abgeschlossene Buchung voraussetzt, bevor sie überhaupt eingereicht werden kann.

"Delete" and "remove" mean the same thing here — Expedia doesn't let a business unilaterally delete a review either way. Both routes go through the same flagging process against the same content guidelines below.

Which Expedia Reviews Can Be Removed?

Expedia evaluates a flagged review against specific categories, regardless of how positive or negative it is. A review is a genuine candidate for removal if:

• The review is not tied to a genuine, completed booking — rare given the verification requirement, but possible if a booking record was mismatched.
• Conflict of interest — the review comes from a competing property, a current or former employee, or someone with an undisclosed commercial stake.
• Hate speech, threats, or discriminatory language directed at staff or other guests.
• Privacy violations — the review discloses another guest's or a staff member's private information without consent.
• Defamatory statements or unsubstantiated criminal accusations that go beyond describing a bad stay.
• Spam, duplicate submissions, or content unrelated to the actual stay.

For the complete breakdown — including the misconceptions that waste the most time and how to build a flagging case that's actually likely to work — see the full guide: Can Businesses Remove Expedia Reviews?

How to Report or Flag a Expedia Review

Reporting works best when the flag names a specific, checkable guideline violation rather than simply disagreeing with the review — "this reviewer has no matching record with us" is actionable; "this isn't fair" generally isn't.

What If Expedia Refuses to Remove the Review?

If the review doesn't violate Expedia's guidelines, removing it may not be an available option — that's the realistic outcome for most negative reviews, since being genuine and unflattering isn't a policy violation. In that situation, the focus shifts from deletion to the overall profile: a thoughtful public response to the review that stays up, and a larger base of genuine reviews so a single negative one carries proportionally less weight in the average.