Privacy policy

How Vazagency collects, uses, and protects personal data across our website, dashboard, and the review/loyalty pages we build for businesses.

Effective September 28, 2026

Who we are

Vazagency (KVK 92699235), a Gappsy company, based in Maastricht, The Netherlands.
Questions about this policy or your data: contact@vazagency.com.

From business owners: name, email, phone number, and business details you provide when signing up for the system or contacting us.
From a business's customers: only what a business chooses to collect through its own review/loyalty page — typically a phone number, used to track loyalty stamps and send push notifications on that business's behalf.
Usage data: pages visited, device/browser type, and approximate location, collected via standard analytics to understand how the site and dashboard are used.
Wallet pass data: the information shown on an Apple Wallet or Google Wallet pass (business name, stamp count, loyalty status) is generated by us and stored by Apple/Google on the customer's own device once added.

To provide the system: create and run a business's review page, loyalty card, bookings, and push notifications.
To communicate: respond to support requests and send account-related messages.
To improve the product: understand usage patterns and fix problems.
We do not sell personal data to third parties.

Supabase, our database and hosting provider, which stores account and business data on our behalf.
Apple and Google, when a customer adds a loyalty pass to Apple Wallet or Google Wallet.
Netlify, which hosts this website.
We share data with these providers only as needed to run the service — never for their own marketing purposes.

Business account data is kept for as long as the account is active, plus a reasonable period afterward for legal and accounting purposes.
A business's customer data (e.g. phone numbers used for loyalty) is controlled by that business and is deleted when the business removes it or closes its account.

Under GDPR, you can request access to, correction of, or deletion of your personal data at any time by emailing contact@vazagency.com.
If you're a customer of one of our business users and want your data removed, you can also contact that business directly — they control their own customer data.

We may update this policy as the product changes. Material changes will be reflected here with an updated effective date.